Some people rave about this place, they think it and the Conrad Tokyo are the ne plus ultra of Asian Hiltons. I'll not know about the latter until a) I summon up the balls to go to Japan and b) I give up the evil cancer sticks.
This is, errrm, my third visit. On the first I was downgraded, on the second I was only overnighting but got the right treatment for a Gold. This time was pretty decent, except for Sunday but Sunday was self-inflicted wounds. I'm not supposed to drink too much, bad things happen with my medication if I do, unfortunately the Saturday wedding meant bad things happened on Sunday - all Sunday. I'd like to thank the Conrad staff for obeying the Do Not Disturb light for most of the day, then whizzing in and doing it all immediately I staggered out for some form of grease based hangover killer.
Anyway, on arrival I got the big lie, "as a Diamond we have upgraded you to a Harbour View Room" - I booked a Harbour View room. Please don't do this, Hilton, I know what I booked. "You get a free breakfast" - no, I booked a B&B rate because I didn't realise I was going to have an virtual exalted shiny card last February.
There were no cancer rooms on the Exec Floor, but I got access to the fabled lounge. More on that laters.
I got a 49th floor Harbour King, very nice, had one before, it's my idea of the near perfect hotel room. It was a bit bare of goodies at the time, but a small stream of people arrived with fruit, choccies, water, bikkies, bears and rubber duckies in a matter of moment. If you run out of hanging space, you are carrying too much and damn if they didn't get all the wrinkles out of my suit in double quick time. Housekeeping were utterly top notch throughout, although with a disturbing tendency to catch me on the can.
Breakfast, the first day was in the lounge. Nice, decent selection for lounge brekkie, major absence of bread, you could order toast. English breakfast tea was disgusting, switched to perfectly good coffee. There was no breakfast on Sunday, I did not dare. I overslept breakfast on the Monday.
Room service was pretty good, if pretty expensive. Used it on the Monday night in a two martini haze.
The Pacific Bar was like the grave, went there with a friend on the Monday night, pretty good drinks, but expensive.
Wifi was like a rock, solid and a decent speed and they automated roaming onto your mobile as well.
My other visits to the lounge were confined to an afternoon tea stop and snacks on my arrival evening. I wasn't comfy there, it was a bit too formal for my liking. I like my lounges more like Berlin. Afternoon tea was pretty good through, nice cakes.
Checkout was fine apart from the bag-grabbers. I can handle my carry on fine, thanks. Points posted quickly, including the double points from the Q4 promo.
All in all, I'd stay there again, it's a good hotel, but I might go next door and indulge my Shangri-La habit sometime.
As ever, comments are welcome.